Frequently Asked Questions

  • Lowden Guitars stand out for their exceptional craftsmanship, innovative bracing system, and unique tonewood combinations. Hand-built in Northern Ireland and known for rich, articulate tones with excellent sustain and projection, our guitars are particularly favoured by fingerstyle players. The guitars feature comfortable, ergonomically designed necks and are hand-built with meticulous attention to detail, from the bracing to the finish. Lowden Guitars focus on tonal richness, clarity, and customisation options makes them a top choice for musicians seeking high-quality, nuanced acoustic and electric instruments.

  • Please find more information on our shapes and sizes page.

    We would also recommend viewing the Lowden Guitars Video Gallery for comparison and demonstration videos.

  • When we receive an online order, a member of our team will get in contact with you to confirm the guitar specification, shipping address and a lead time. Whilst we keep many of our best selling models in stock, there are many configurations and options across the Lowden Guitars range and some guitars will be built to order.

  • UK and EU VAT is included in our online purchase price, as well as US import duty. For all other destinations worldwide any import tax or duty due is excluded and is the responsibility of the buyer/importer. These costs will usually be billed to you at point of import by the carrier. Please check the relevant government websites in your home country and/or state to view details.

  • Lowden Guitars offer a lifetime limited warranty to the first owner, once the warranty is registered with us online. Details of the warranty can be found in the book provided with your guitar. To register your warranty, use this page.

  • A member of our team will contact you after you order a guitar to confirm a lead time. Many guitars will be able to be dispatched within a few days. If we need to put a guitar into production for you, the lead time will be extended and we will communicate this to you clearly.

  • We ship worldwide from our home in County Down, Northern Ireland, and international shipping is free on all guitars.

  • All Lowden guitars are supplied with a luxury hard case for protection, and we have plenty of experience shipping globally. We are responsible for the safe transit of your guitar until it arrives at your door, wherever you are in the world.

  • We have a worldwide network of approved Lowden dealers who carry stock of our guitars and will be happy to place orders for you. Please see the 'Find a stockist' page for details.

  • Financing options are available at checkout, including Novuna Finance (UK customers only), Shop Pay, Klarna, and PayPal, subject to eligibility. Any finance agreement is entered into directly between the customer and the chosen finance provider.

  • Yes, we offer tours of our workshop which is located around 30 minutes drive outside Belfast in County Down, Northern Ireland. There is no charge for the tour and there will be an opportunity to spend time in our Showroom. Please email contact@lowdenguitars.com to arrange your visit.

  • All Lowden Guitars are made in our workshop in County Down, Northern Ireland.

  • When your guitar is despatched we will provide full tracking information.

  • We're always keen to work with new dealers worldwide. Please contact us on orders@lowdenguitars.com expressing an interest in becoming a Lowden Guitars authorised dealer and a member of our sales team will assist.

  • Yes, we can arrange for you to visit and collect the guitar in person.

  • We have a dedicated repairs department and can offer all kinds of work, from servicing and refretting, to neck resets and top replacements. Email us on contact@lowdenguitars.com for an assessment and quote.